At Arkaan Hub (Job Portal), we strive to ensure customer satisfaction with our services. This Refund Policy outlines the conditions under which users may be eligible for a refund. By using our platform, you agree to the terms of this policy.
Refunds may be granted under the following conditions:
Service Not Delivered: If a paid service was not provided as promised.
Technical Issues: If the platform experiences ongoing technical issues that prevent access to purchased features or services.
Duplicate Payments: If the user was charged more than once for the same service.
Refunds will not be issued under the following conditions:
Change of Mind: Refunds are not granted if the user simply changes their mind after purchasing a service.
Violation of Terms: If the user violates the Terms & Conditions of the platform.
Subscription Expiry: If the subscription period has already expired and services were utilized.
Users must submit a refund request within 30 days of the purchase date.
Requests must include the reason for the refund, proof of payment, and any supporting documentation.
Refund requests can be submitted via email to support@arkaan.so.
Once a request is received, our team will evaluate the eligibility based on the conditions outlined above.
Approved refunds will be processed within 14 business days through the original payment method.
Users will be notified via email about the status of their refund request.
For any questions or assistance with refunds, please contact our support team at support@arkaan.so.
Thank you for using Arkaan Hub (Job Portal). We appreciate your understanding and support.
